What SnipDay is
SnipDay is software that helps salons manage appointments, billing, customers and messaging, with a public booking page and directory listing. The core app is free to use. Some optional extras — such as prepaid WhatsApp message packs and online-payment processing — may be paid, and are clearly marked before you buy.
Your account
- You must give accurate information and keep it up to date.
- You are responsible for activity under your account and for keeping your password safe.
- You must be authorised to act for the salon you register, and be at least 18 years old.
- Tell us promptly at hello@snipday.com if you suspect unauthorised use.
Your customers’ data is yours — and your responsibility
Any customer information you store in SnipDay belongs to you. We only process it to provide the service, as described in our privacy policy. You are responsible for:
- Having a lawful basis and any required consent to store customers’ details and to message them.
- Sending only messages your customers expect — no spam or unlawful content.
- Following all applicable laws, including India’s data-protection law.
Messaging is delivered through the WhatsApp Business Platform, and your use of it must also follow WhatsApp’s and Meta’s policies. We may pause messaging that breaches those policies.
Acceptable use
You agree not to:
- Use SnipDay for anything illegal, harmful, or misleading.
- Send spam, or message people without a lawful basis.
- Attempt to access other salons’ data, break our security, or disrupt the service.
- Scrape, resell, or copy the service or the directory without our permission.
Message credits and paid extras
Where you buy message packs or other paid features, the price and what you get are shown before purchase. Message credits are prepaid and are consumed as messages are sent. Except where the law requires otherwise, prepaid credits are non-refundable once purchased. We will give reasonable notice of any change to prices for paid extras.
Availability
We work hard to keep SnipDay running, but we provide it “as is” and can’t promise it will be uninterrupted or error-free. We may change, suspend, or add features, and we may perform maintenance that briefly interrupts the service.
Limitation of liability
To the extent permitted by law, SnipDay is not liable for indirect or consequential losses, or for lost profits, revenue, data, or goodwill arising from your use of the service. Because the core service is provided free of charge, our total liability to you is limited to the amount you have paid us (if any) for paid features in the three months before the claim.
Suspension and termination
You can stop using SnipDay and close your account at any time. We may suspend or end access if you breach these terms, or to protect the service or other users. On termination you can request an export of your data, as described in our privacy policy.
Changes to these terms
We may update these terms as the product and the law change. We will update the “last updated” date above and, for significant changes, give notice in the app. Continuing to use SnipDay after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute.
Contact
Questions about these terms? Email us at hello@snipday.com.